Testimonials

The benefits of the Intelligence Sector are fundamental in our industry and the extra knowledge is essential to stave off the threat of bad debts. Knowledge is king at all times and helps us stay ahead of the game and it’s an added comfort knowing we can share critical information with our peers in a confidential manner.

Excellent service and reliable information.

I like Graydon’s willingness to listen to ideas and their participation in additional value adds to the service, particularly their online system. They are good at providing specific industry information and the knowledge of buyers in our sector is second to none.

I like ePatrol and find the Graydon team very helpful.

Easy to use web based application for all my users and a very speedy service. I know the support is available if required for either technical or other issues and Graydon’s employees are a credit to their organisation, they are always helpful and courteous and they go the extra mile for their customers.

Simple to use and extremely effective when assessing the correct level of credit information. Great team of people who handle our account excellently.

The service Graydon offers is extremely responsive. Whenever I put through a request to investigate a credit application which is felt to be suspicious, this is actioned immediately thus ensuring that if a credit request is genuine, we do not lose any prospective sale, equally, if it transpired that an account was fraudulent, with the information that is provided by Graydon we are able to put an immediate stop on the 'customer' and or addresses avoiding fraudulent business.

Excellent service from the start. Fast and friendly customer service. Reports have been given vast approval from our sales team.

By continually updating all our accounts on ePatrol, we have been able to reduce our bad debt write offs by 50%. The daily alerts notify us of any problems with accounts and allow us to take immediate action thus reducing the debt that prior to ePatrol we would have incurred. Sales have increased due to the accessibility of changes in credit limits. This function has allowed us to offer extended credit, where prior to ePatrol, credit limits were increased / decreased annually and were dependent on information being placed in the public domain.

I find Graydon reports very comprehensive and accurate. They are easy to find and produce and I believe that during this current economic climate it has helped us make informed decisions concerning new credit accounts.

For me the Reseller Intelligence Network has been a vital addition to our fight against fraud. It’s been a very effective early warning system that has paid for itself many times over in the short time we have been a member.

Graydon form the core of our credit rating and monitoring procedures. The reliable and realistic assessments are an important part of our decision making process, especially in instances where public domain information is at a premium.

I find the ePatrol service excellent value for money. It helps us as a company to monitor our customers’ credit ratings and gives us very up to the minute information regarding their status. The information has without a doubt reduced our risk and exposure. I have yet to see another service that offers such good value for money.

I am very impressed with Graydon’s services. The website and reports are user friendly, giving clear and precise information at a glance. I have always found every member of staff at Graydon who I have dealt with, very helpful and approachable if ever I needed a problem solving.

Class A service – nothing is ever too much trouble and the people are a credit to the organisation. An excellent company to deal with. Thank you.

The additional data contained within the reporting service is outstanding and in my opinion is second to none. I can't speak highly enough of Graydon and in particular its up to date data and back up support from all areas of the business from customer services through to the account management.